Basic features

Hospitality Gains by the Numbers

86 % of customers are willing to pay more for a better customer experience in hospitality, and 78 % of travelers are more likely to return to a hotel with mobile app services. (Gitnux)

73 % of clients aged 18–49 say live chat is the most convenient way to communicate with a business (Hiver).

Mobile app engagement increases guest satisfaction by 25 %, and guests who use mobile check-in/check-out report a 20 % higher satisfaction rate. (WifiTalents)

Features like digital key access and in-app chat can reduce front-desk workload by 30 %, freeing staff to focus on higher-value service. (MoldStud)

Hotels switching to mobile (digital) keys can reduce access material costs by up to 30 %, while improving security through real-time control and auditability. (Omnitech Systems)

75 % of hotel guests want to receive personalized recommendations during their stay, and 50 % are willing to share their preferences if it improves their experience. (WifiTalents)